Copper CRM Reviews
Small businesses today need better ways of keeping up with customers. With the introduction of customer relationship management software, this is now possible.
We'll be reviewing Copper CRM to find out if it is truly the best customer relationship management software.
We will discuss whether Copper CRM is right to your business.
Finally, I will answer some of your most common questions about Base CRM and customer relationship management in general.
Review of Copper CRM: The Perfect G Suite CRM
Are you tired of searching for simple CRM software that integrates seamlessly with Google Workspace or other Google apps?
Copper CRM Software is a CRM tool that focuses on automation, Workspace integration and simplicity.
Copper CRM is the best option for customers who are Google-driven and appreciate a CRM, according to our research.
Compare Copper CRM to The Best CRM Software
Copper CRM was not one of our top picks because it does not have many essential functions. It is also not compatible with other CRM solutions in this industry.
This program is ideal for companies who rely heavily on Google Workspace, Google Calendar and Gmail.
You won't find a better CRM for you or your company than this. We tested many of the most popular options to help you choose the right one for you, your staff, and your customers.
Combining this deep dive with our vast knowledge of almost every CRM available on the market, we have the best options for all aspects.
Copper CRM: The Good and The Bad
Copper CRM is an excellent CRM software solution for Google-heavy businesses. These software solutions have many positive aspects, especially for medium-sized businesses. Its greatest drawbacks are the lack of features and ineffectiveness beyond Google Workspace.
The Good - Copper CRM
Google Workspace Compatibility- In the industry problem Copper CRM focuses on integrating existing software systems such as Google Workspace.
Copper CRM can be used with Workspace and is the only sales automation tool that Google endorses.
This application was created to mimic the appearance of other Google Apps.
It syncs with Google Workspace apps such as Google Contacts or Google Calendar and is also accessible directly from Gmail. It is hidden if necessary and appears in Gmail as a sidebar.
Automation: Copper CRM software is focused on the time-to value ratio. It aims to provide the best possible benefit while limiting the time required for users to manually enter information. It offers workflow and task automation to consumers who subscribed to the premier plans.
It also aims to eliminate manual data entry. Copper will suggest email contacts to users who go through their Gmail inbox. Copper will automatically populate communication entries by using email signatures, company websites, LinkedIn profiles, and core operations that automate core operations.
Copper uses PieSync Integration for contacts and edits. Copper updates a Google Contact's edits immediately, for example. The same applies to edits made in Copper CRM Software. They are instantly updated in Google Contacts.
Copper CRM is simple. A sidebar allows users to search for opportunities, projects, tracked emails, and businesses. A link is also provided to reach the Support team. If consumers have any problems, they can simply reach this team.
Each contact profile is broken down into three tabs: Activity, Details, and Related. Subscribers can view all information about the individual by clicking on the Details tab. The activity tab allows you to keep an eye on interactions between users and contacts. Automating elements of the contact log could be possible. This tab is great for organizing correspondence activity. You can use the Related tab to create events and activities.
The Copper CRM mobile app can also be downloaded for mobile use.
Lead Management: Copper CRM Software offers a powerful lead management software. This tool will allow consumers to find and capture leads. Although leads will still be entered manually, Copper CRM has made data entry easier. Contacts can be mass uploaded from Microsoft Excel or Salesforce. Inbound calls can also be used to create new leads.
Copper CRM can even be used as a personal assistant, searching through emails to generate suggestions. It will alert the user if it finds a contact in an email conversation that may be a lead. The user has the option to confirm or deny adding the lead.
To automatically assign tasks to leads, Lead Management Triggers can be set. For following up, assigning tasks or scheduling calls, reminders will be set. These connections will immediately shift to the sales pipeline once a lead is converted.
Copper CRM's custom reporting features can be customized. You can drag and drop components onto the guides so that you can create the accounts you need.
Copper Reports gives you both visibility and flexibility. You can view pipeline accounts to see which opportunities were won and lost across multiple pipelines. To evaluate conversations with potential customers, contacts, or leads, generate activity reports. You can create customer relations reports for any topic so you can see everything in detail.
Copper can sync with Google Sheets, allowing you to input any information that you may have.
Quick On boarding: Changing to Copper or setting up a new account is easy and fast. Copper focuses on getting new customers established in days and not weeks or months like many of its competitors.
There will be helpful support and guides for personnel that can help businesses move quickly. This team is highly rated and does an excellent job in guiding owners through an easy onboarding process.
Security: When selecting a CRM tool, security is often overlooked. Security is often equated with software. This could be a mistake. Copper is proud to say that it places a lot of importance on protecting data and consumers.
Copper CRM implements first-class information resilience and backup management systems. Third parties review these security measures occasionally to ensure they are up to industry standards.
Copper has a strict access control policy in place to protect user information. All synced email are private, so only account owners and administrators can access them.
It will also take care of important events by implementing a comprehensive policy for event management and information confidentiality. Copper CRM also adheres to the best SSO, Google Cloud API, OpenID and OAuth methods.
Industries: Copper CRM works well in many industries. It will improve customer relations. It will allow property companies to manage more listings. Copper allows tech companies to scale quickly without worrying about manual data entry. Copper can also be used to assist with sales and corporate development.
THE BAD - Copper CRM
Copper CRM lacks features: This could be the biggest problem with Copper CRM. It was created to be easy to use. It lacks many of the advanced features offered by its competitors. It does not provide a click-to-call feature, nor an account manager.
Lack of flexibility outside Google Workspace: Copper CRM Software was designed to manage Google-driven businesses. This software program is not suitable for businesses that don't use Google integration or Google. For example, suppose a company utilizes a unique email hosting service as Office 365, or Yahoo, Microsoft Outlook. We recommend looking at other CRM options in this case.
Copper CRM Review: Prices and Options
Copper CRM Pricing
Copper CRM offers 3 plans.
There are three pricing options: Basic, Professional, or Business. All plans include a 14-day trial.
Basic plans cost 25 dollars per month, billed annually or $29 per month, billed monthly. The Basic bundle has a limit of three users.
The Professional plan is ideal for SMB growth. It is billed annually at 59 dollars per user and per month.
The Business plan is the third pricing option. This plan is designed for larger businesses who are scaling. The annual cost is $119 per user, per month.
The rates of Copper for higher tiers are very competitive. Copper is generally much less expensive than HubSpot and other more costly competitors.
These plans also come with a 14-day trial.
The standard strategy's three-user limit seems unnecessary. We found that many other CRM tools don't have a user limit.
Copper CRM Basic
Copper CRM's Basic Method will be at the bottom tier. It is perfect for new users and small teams.
Although it is an excellent package for low-level use, it is missing a lot of the main features.
Google Workspace integrations are available on the Basic plan, which is very useful.
Basic users can add a Chrome extension to integrate the CRM with Google Contacts and Gmail.
It also allows for team collaboration and project management.
The Basic plan does not include bulk email sending and workflow automation. It also lacks the majority of program integrations, reporting, and personalization limits.
The cost of the basic bundles is low, as are most other basic bundles. The features are also limited.
Keep in mind the limit per user. Upgrade is required if you don't want multiple users posting the exact same username.
Copper CRM Professional
Copper CRM Professional is the ideal program for team and SMB growth.
The Professional approach eliminates the limit of three users. It can accommodate as many clients as it needs.
A contact limit of 15,000. This is a generous limit when compared to other CRM tools.
HubSpot's $800 monthly middle-tier bundle comes with a limit of 2,000 contacts. Extra connections will cost you more after 2,000.
HubSpot might be the best option for most, but Copper is definitely better in this specific element.
Each Google Workspace integration comes with the Professional Copper program.
You can create unlimited majority email templates and send them directs. It also integrates with DocuSign MailChimp and HubSpot to offer more integrations.
This program allows you to use different currencies and is more flexible than the basic.
Copper's Professional package includes the majority of the features. This strategy is superior to other mid-tier CRM packages.
Copper CRM Business
Copper CRM Business Strategy is best suited for larger companies.
There is no limit to the number of connections this program can include. This program is more thoughtful than many of its competitors.
HubSpot's top tier bundle only allows 10,000 contacts. Owners can spend even more after reaching 10,000 contacts.
Copper CRM's Business Program gives users access to everything Copper has to offer.
This strategy includes the Professional strategy's features, as well as email sequencing, custom embedded integration options, leaderboards and aim tracking.
This program allows for a lot of customization, but it lacks exceptional customer service benefits.
Copper support staff is available to all plan owners. Additional one-on-one support is not offered for the Business plan. This is different from other CRM tools.
Salesflare's top tier option, for example, provides owners with personal instruction and their own account manager.
CRM Business is a great strategy. However, the Professional approach contains most of Copper's features. It also has a remarkable contact limit.
We recommend that you use the Professional feature for businesses with less than 10,000 contacts, even though it has many additional features.
Summary of User Ratings and Reviews
A SelectHub Market Analyst curated the following pros and cons based on the information from the above sources.
Pros
Cons
Review Conclusion
Copper offers a simple-to-use platform that seamlessly integrates G Suite.
It can track client interactions, talk with workers, automate core operations and manage leads.
Most reviewers agree that it is easy to configure and customize the system.
It is not perfect, however, and users have complained about its email tracking and reporting.
The software works well for small businesses that use G Suite programs, and want a CRM that can seamlessly integrate with them.
Steady Calls is the #1 Recommendation for Making Money Online in 2021
Our review team discovered a program that is top-notch in the real estate industry!
It's digital, but not real estate.
Copper CRM is not scalable.
CRM Software is not going to allow you to automate every aspect of your business, such as generating leads for your company. You are limited by your time.
What if you could use it?
This digital real estate program allows you to have your phone ring at all hours of the day, and not have to pick it up one time!
Does it sound too good to be true
It does, of course!
It's not, however. In fact, many business owners wish that they had this skill.
You can simply build and rank your website, and then forward the jobs to a local business owner. Or you could email it!
This applies to any service-based business such as tree service, plumbing, or towing.
What are the best ways to get paid?
It's simple, once you have sent the jobs to a business owner, he makes some money from them, you just ask for mutual benefit.
Based on the industry, a fair price per lead is between 10-20 %... let's take the tree service industry as an example and use the worst-case scenario.
Let's suppose you rank the site, and that only 10 jobs per month are received. Tree service jobs can range from $500 to $2000.
This means that you should have at least $500 per month in assets!
It's digital real estate, which is why they call it now. This is a rent payment.
It is easy to scale. It doesn't take much to answer the phone. All you need to do is make the phone ring.
You can actually generate more business by using this program without having to be on the phone all day.
True passive income
This training program will take making money online to another level. You will be guided by the owner of the program, who will also share his screen and occasionally speak to you.
Learn the importance of keywords and website names, how to send calls notifications via email, backlinking and more.
These websites are your closest, unlike Copper CRM. Businesses will always need more leads and new jobs. It doesn't matter if the job isn’t coming from their website. They see it as it is...expanding their digital real estate.
Unlike Copper CRM however, many people are able to leave their 9-5 jobs.
You probably have a lot of questions.